Dave R Mte
map-marker West Hartford, Connecticut

Managers very rude and unhelpful.

The front end Managers are very rude for their job. Customers are the reason they have jobs and someone needs to teach them that. Martha the self check out manager and the front end manager he is a Spanish guy. They should not be Managers or be working with customers. Unhelpful and very rude and unprofessional.
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Pros:
  • Check prices their prices are to expensive
Cons:
  • All managers and employees are to rude and nasty

Preferred solution: Apology

User's recommendation: Don't shop at any Pricd Rite stores

Resolved
Al Mgb

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Verified Reviewer

Resolved: Price Rite in Torrington forcing people to use their self checkouts

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Updated by user Oct 02, 2023

It wasn't.

Original review Oct 02, 2023
Used to be my favorite grocery store not anymore, its overpriced just like all the other places, packages of open food strewn around the store, looks like customers were eating as they were shopping and just threw the half empty food packages wherever they wanted, doesn't seem to be any employees in there paying attention.
Got up to the check out this morning with a full cart of groceries and one lone girl standing there with 20 people trying to figure out how to use the self checkouts, the regular checkouts were chained off, I asked the girl are you going to open the check outs she was like I don't know, I said if you guys are going to rape me with these grocery prices I'm not using your automatic check out you need to open a check out if not I'm just leaving this cart of groceries and somebody's going to have to put it back on the Shelf she just said oh. I will never set foot in the store again used to be a good store now it's gone way downhill
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Cons:
  • Open the regular checkouts

Preferred solution: Watching those poor elderly people trying to use the self checkouts was pretty heartbreaking they really need to stop being so cheap and open the regular checkouts

User's recommendation: Shop some where else

3 comments
Guest

Your “Rape me with these prices” comment was uncalled for to a low paid hourly worker. Just go find that grocery store that exists that operates as you want.

Guest
reply icon Replying to comment of Guest-2400387

I didn't mean any disrespect to the workers, I'm sure you guys could use a raise just like the rest of us, you guys have no control over the food prices, I think the problem is management somebody should be there overseeing the store, that poor girl at the self checkout up in front today looked lost with 20 people attempting to use the self checkouts, she didn't know which way to go. I don't know how management expects these elderly people that don't even know how to use a cell phone to use a self checkout, all the regular checkouts were closed and that poor girl had no idea when and if they were going to open.

Guest
reply icon Replying to comment of Guest-2400414

I made the comment. I don’t work for Price Rite. This is a third party site where anyone can comment.

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Dave R Mte
map-marker West Hartford, Connecticut

Rude managers and employees. Not professional and not helpful. Very rude.

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Updated by user Oct 18, 2023

I Dont recommend this store. Don't shop at Price Rite

Original review Oct 18, 2023
I Dont recommend shopping here. Rude managers and employees. Not professional and not helpful. Very rude.Shop at a different store. Front end Managers are very rude and unhelpful.
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Pros:
  • Prod are check prices before shopping there prices are very expensive
Cons:
  • Managers and employees very rude prices are very expensive

Preferred solution: Apology

User's recommendation: Don't shop at any shop rite. Shop someplace else.

1 comment
Dave R Mte

Yes I agree. Especially the front end self check out named Marta

Greg G Ydn

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Verified Reviewer

The did something right by hirering that new cashier

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They hired a new cashier and shes a cute little blonde She definitely knows what shes doing Shes up beat nice She has kind eyes and she has manners And she organized my cart and shes fast
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Pros:
  • Best cashier elea
Cons:
  • Everyone needs to be like her

User's recommendation: Vote for Ella the blonde cashier

Robert S Lbb

Best experience ever

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They did something right by hirering the new cashier Ella or Ellie She is a good person and good cashier shes so up beat and positive She organize the food in my cart and offered to bag it And they need more people like her
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Pros:
  • New cashier beat cashier
Cons:
  • Need more people like her

Preferred solution: People to see how good of a worker this girl is About time they hire a good person Every time I when in there most of the cashiers sound unhappy and they were slow and in organized

User's recommendation: Vote for Ellie the cashier

Tana S Tqx

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Verified Reviewer
| map-marker Bridgeport, Connecticut

The white woman manager is very disrespectful.

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She needs to learn how to talk to you people. Her tone is very aggressive. I was completely taken aback by her tone to a simple question. I wont be shopping in that store anymore.
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Preferred solution: Acknowledge they made a mistake instead of telling me to read the fine print.

Frank R Gdv

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Verified Reviewer
| map-marker West Warwick, Rhode Island

Upset with manager

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Upset with manager for telling me I can't have my service dog in the store I don't think I will shop her anymore because of the imbarrisment. I will let everyone know how we were treated by this manager it's a real shame that service dogs are questioned. They are here to provide support. Thank you Frank Rossi.
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Preferred solution: I am contacting the attorney General in regards to this matter

User's recommendation: Tell the manager to make exceptions for service dogs that was imbarrising in front of people shopping in the store

Moraima Eng
map-marker Rochester, New York

Lied to by Management. Targeted by security for no reason

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I self checked out (with help twice from personnel) and bagged my groceries. While leaving the store, a security guard asked to see my receipt which I denied.

After loading my car, I went back in the store to file a complaint. The manager said it is the store policy now to check everyone's receipt. I said that was b.s. and the security guard did not check the receipt of people in front of me.

If Price Rite thinks I am going to bag my own groceries and then allow some security guard to go through my items and check my receipt, they are crazy and stupid. Next time you are suspicious, call the police.

I will gladly take you on and show you what you are. I asked people in the parking lot if they self checked out and if anyone checked their receipt and they said "No." As a white woman, profiled by a black security guard who did not check the receipt of black people in front of me leaving the store or the Hispanic people in the parking light who I asked if their receipt was checked, I think this is a problem.

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Pros:
  • Great prices
Cons:
  • Inept personnel and security

Preferred solution: Apology

User's recommendation: Do not allow yourself to be targeted for no reason

Esraa M Nvi
map-marker Wilmington, Delaware

Didn’t receive my W2

I try to get my W2 and no one of my manger doesnt know how She get I dont have time for that is only 4 days left for filling my taxes can you plz send my W2 to my Esraaatef350@***.com. Store #353 Windsor,CT
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Felicia N Wvz
map-marker Allentown, Pennsylvania

Rudely treated

Employee wanted to argue with me, I disputed a price and she removed the tags with the price and became belligerent with me
View full review
Loss:
$2
Pros:
  • Some warehouse prices
Cons:
  • For the most part most of the people are nice

Preferred solution: She needs to be reprimanded

Anonymous
map-marker Allentown, Pennsylvania

Rudely treated

Rudely treated, disputed a price, then she removed the tags and became belligerent with me, manager said nothing, stood by and watched and did not stop the employee
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Sandra S Mjc

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Verified Buyer
|

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Verified Reviewer

I may have found what I needed and saved some money but I had to spend a whole lot more when my cart was taken and given to the next customer in line with my cell phone in it.

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Price Rite - I may have found what I needed and saved some money but I had to spend a whole lot...

I put my items on the belt. The clerk took my cart and gave me the one she transferred my purchase too.

Problem is my cell phone was still in the child seat. In 10 minutes I was back in asking if someone turned in a phone. The clerk at bot the self checkout and the one that checked me out "did not see a phone" and "Noone turned one in". Really acted like they could not understand my issue.

They took my info and I searched the carts outside and walked around the store pushing find my phone to no avail. Really they did not care. Called the next day and the manager left me on hold for 30 plus minutes and then forgot about me. Called back and was told that story by the female answering the phone.

Needless to say no phone found. Called the police and reported it stolen. The next day I go in and ask for a manager. He tells me they have video footage recording but he cannot view it since his TV is broke.

They are to fix it Thursday. So today is Friday and guess what the TV is still broke. Really should have better turn around for safety in this store. Even the police told me he was told they have minimal security cameras in this store.

Location is Queen St York PA. Guess you do not train employees to give me time to get my personal items out of the cart before they grab it.

Also makes me very suspicious that this was a store employee stealing my phone. The day I went in for the second time another customer was there asking if someone had turned in her phone that she left on the self checkout out register 20 minutes before.

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Loss:
$1000
Pros:
  • Large selection

Preferred solution: To know that my phone was truly searched for I really need that phone

User's recommendation: Keep the cart you start with through the check out process

1 comment
Guest

You should really consider carrying your phone in your purse.

Anonymous
map-marker Schenectady, New York

Complain

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I bought the bell colored pepper last week

At the register priced $6.49 while I remember it was $5.99 so I ask the girl on the counter to check the price so she came to say $6.49 so I believed her

Again today I went to buy another one and I found the price marked $5.99 with the discretion on the label and when I went to check out the scan call it$6.49 so I called the girl again to check the price

She removed the price tag and told me the price$6.49 and checked with Billy which she called him the manager when I ask her to come with me to show the price she refused

So I went and I saw the tag removed to make fill scammed and full so I ask to speak to the manager , he came with no respect asking so what you want me to do

So I told him you should not remove the sign and till me the right price you should say sorry for mislead the customer and own you mistake

So with disrespect he laugh and said sorry

And walked away laughing

When I told him Ill call the main office to complain he said , he doesnt care

I called the customer service and she got the receipt which I dont have it ready now

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User's recommendation: Teach the manager customer service

Rafael F Kkz

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Verified Reviewer
| map-marker West Springfield Town, Massachusetts

Item price

I went to the store on 11/25/22 to buy the 24 case of Pepsi that I saw on my app at $8.49 the case but when I went to the register to pay you charge me $8.99 and the employee said tha prices are not the same in all stores. That happened on West Springfield store in M.A.
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Loss:
$1
Pros:
  • Good prices

Preferred solution: Full refund

Marquis B Dbn

Payment delayed

Today was supposed to be my first day of employment training, however when I arrive the Manager had and nasty attitude for any reason unknown to me , I was on time but couldn't find her or get in lunch room to put my belongings away to go and clock in.So, when I finally found manager Ms Kimberly she once again was in a bad attitude with her dealing with me she said I was late because training was from 2:00 pm til 6:00 pm it was 2:08 and time was wasted looking for her and trying get in lunch room to put away my things .the problem came in when while in another office she ask me to sign my paper for clocking in and while doing so I send on that same paper about orientation hours ,so I ask her did she get around to putting my hours in for my participation in orientation a week before.She begin with her rude like , unprofessional mannerism saying " no don't asked me about that just fill out this paper ". At that moment I realized how her rudeness, disrespect, disregard and unprofessional mannerism towards me has been ongoing since and while I been trying to transition into the stocking position.i realized that if I sign that paperwork at that time while being treated that way upon trying to get to position just imagine what was yet to come from dealing with her and that job environment with attitudes like that allowed to be around then I rather not go forward,so I did not sign the paperwork that would of lock me in as a worker their ,I will continue to shop their need be however I will not persue and career with your company for those reasons.thank you for taking time to read my letter .the all took place on 10-26-2022 around 2:00 pm . I would not recommend anyone giving their time, energy or self worth to a company that allowed senior employees to walk around with that kind of behavior and or demeanor.I can not say at this time about even suggesting customers to shop at that location.

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Pros:
  • Good items
Cons:
  • Unprofessional mannerism and need dualable paper bags

Preferred solution: Apology

Anonymous
map-marker York, Pennsylvania

Wellspan gift card discrepancy

I scan the code on the my perfect feast to find all store options for Pennsylvania. Wellspan Heath York pa gives these out every year as a gift option for their employees.

Prince rite is a store option on the list of stores in Pennsylvania. I went to the store here in York Pa 2142 South Queen Street York Pa 17403. To purchase my Christmas Ham and was told they dont except the Perfect Feast coupon.

Very disappointed after I drove all the way there from west York rte 30. Can some please call me @ 717-650-**** or email me at von941@***.net I checked my scan code and Price rite is on the list.

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